Posts by momentum

An interview with Ken Daly, CEO of JML JML (John Mills Limited) is a household name. Their products can be found on every British High Street and they dominate TV home shopping. This consumer product company specialises in the promotion of products with video screens in retail stores as well as selling through its website. I […]

Read more

Ahead of Retail Bulletin’s AI in Retail Conference in October, I catch up with speaker Christina Garratt, automation programme leader at John Lewis, to find out more about how JLP are using technology automation to improve productivity and the customer experience. Retail Interview Christina Garratt Partner & Automation Programme Lead John Lewis & Partners Christina […]

Read more

Retailer interview Chris McGrath IT & Digital Programme Manager Marks and Spencer (M&S) AI in Retail Tell us about your role at M&S I’m responsible for leading IT and Digital Engagement transformational programmes within Marks and Spencer.  My role is focused on technologies that will allow us to reduce costs, drive sales, and improve customer […]

Read more

Retailer interview According to PwC, “retailers need to strengthen the digital and operations talent in the retailer C-suite to best manage shrinking store networks, more complicated supply chains, digital innovation, and launching new services to keep currently loyal customers.” With this in mind, I talk to Thomas Merrigan to find out how they are using […]

Read more