Research

Data, the new differentiator?

The idea of handling and using data can be daunting for any retailer. Data offers huge opportunity but it requires investment, focus and a clear understanding of what is to be gained to turn it into insight, and once it is turned into actionable insight, it can be used to increase efficiency, predict behaviours and improve bottom lines as a result.

The power of human touch in retail

In an era of fast-moving technologies and changing shopping behaviours, you’d be forgiven for thinking that the future of retail lies in its ability to keep pace with new digital...

Plus size clothing is a growing market

The retail and fashion industries have long given the cold shoulder to plus-sized women but runway designers are now starting to show the love for the fuller figured woman. There...

Planning for 2015 peak

The Christmas season is the golden quarter for most retailers. This is the quarter that should be best for balance sheets; a successful peak will mean a successful year. In...

How marketing has changed

Where will the magic come from? In marketing, our ultimate goal is to reach customers at that moment that most influences their decisions. The most important thing for marketers to...

The art of web design and “load blindness”

Today, I read some very interesting research about perceptual overload in the context of web design. What the research talks about is how neuroscientists at the University College of London...

The art of display through Infographics

Every picture tells a story but sometimes it takes a clever combination of words and pictures to tell a story quickly, clearly and in an entertaining fashion. This is why...

Technology gifting this holiday season

1 fact coming for every day of advent… day 14. 14% of people plan on gifting someone special with a tablet this Christmas.  And on the reverse end of the...

10 Billion consumers try out Mobile Coupons

1 fact coming for every day of advent… day 10. Worldwide, by the end of 2013, Juniper Research estimates that consumers will redeem more than 10 billion mobile coupons.  It...

Chinese culture and the role of numbers…

1 fact coming for every day of advent… day 8. Number 8 for prosperity Here in the Western world, many of us associate our ‘lucky number’ with our date of...

Christmas charity cards

1 fact coming for every day of advent… day 7 Buying Charity Christmas cards is the new ‘eating organic’ but beware – do your homework first! Sadly, I read earlier...

Reducing TCO with smart thinking.

I found an interesting archive of something I had written for Intermec back in 1999. I have to say that although the content and the challenges remain much the same,...