Technology

VR and AR in Fashion?

Virtual reality and augmented reality could certainly become a powerful channel for brand-consumer interactions, much like mobile and social are today. Why? Well the fashion industry is indisputably undergoing a...

The Future of Retail

I was chuffed to bits to be part of the Future of Retail report on Customer Engagement. The report (published by The Retail Bulletin) looks at the latest thinking on...

The changing role of the CFO

Against a backdrop of economic uncertainty, disruptive technologies, shifting consumer demands, and competition from new and unexpected sources, we are amid the next revolution; the changing CFO. And when it comes to innovating, the CFO is stepping up.

Retailers remove friction from the shopping experience

When consumers turn to a device to buy something, they expect the experience to be frictionless. Increasingly retailers are looking for ways to reduce the amount of friction both in store...

Is IoT the future of consumer adoption?

Retailers are experimenting with the Internet of Things (IoT) to offer new services and generally reshape the customer experience. And the clock is ticking – Consumers embrace new technology and...

Which retailers are using beacon technology in the UK?

One of the first quick service restaurants in the UK to trial Beacon technology was Eat, the food-to-go chain, back in 2014. Eat joined hands with Weve’s beacon-enabled consumer loyalty...

The Future of Consumer Engagement – iBeacons

It sounds crazy but it is true: one of the most exciting things going on in consumer technology is Bluetooth. (I am smiling at the thought).  Specifically, I am talking...

New Twitter Layout

Today is a big day in the history of Twitter.  Thinking about it, I do not believe I have ever put a ‘face’ to my followers/followings on Twitter – I...

Has Facebook peaked or are we getting smarter?

The number of Facebook users in the US dropped by 1.4 million over December 2013.  This has dominated social media discussions and commentary naturally but if you think back this...

Technology gifting this holiday season

1 fact coming for every day of advent… day 14. 14% of people plan on gifting someone special with a tablet this Christmas.  And on the reverse end of the...

Will you be helping cyber criminals make £12m this Christmas?

1 fact coming for every day of advent… day 12.Digital technologies are the great enablers. They have revolutionised the way we live our lives and allowed us to do things...

Reducing TCO with smart thinking.

I found an interesting archive of something I had written for Intermec back in 1999. I have to say that although the content and the challenges remain much the same,...