Retail

Christmas Ad Review 2020

It’s that time of year – the Christmas Ads have arrived Favourite retailers like John Lewis, M&S and Aldi are known for their memorable festive adverts (as well as spending...

Q&A with JML

An interview with Ken Daly, CEO of JML JML (John Mills Limited) is a household name. Their products can be found on every British High Street and they dominate TV home...

Advent Calendars 2019

The 2019 collection of advent calendars are more exciting and comprehensive than ever before. Competition in the retail space is fierce. With that in mind, it’s no surprise to see...

Q&A with John Lewis

Ahead of Retail Bulletin’s AI in Retail Conference in October, I catch up with speaker Christina Garratt, automation programme leader at John Lewis, to find out more about how JLP...

Q&A with Marks & Spencer

Retailer interview Chris McGrath IT & Digital Programme Manager Marks and Spencer (M&S) AI in Retail Tell us about your role at M&S I’m responsible for leading IT and Digital...

Q&A with Browns Fashion

Retailer interview According to PwC, “retailers need to strengthen the digital and operations talent in the retailer C-suite to best manage shrinking store networks, more complicated supply chains, digital innovation,...

Customer Experience 2020

Digital technologies like AI, biometrics, machine and deep learning and robotic automation are either transforming retail business models or high up on the agenda in retail boardrooms across the globe. So, what’s next?

The Future of Retail: Omnichannel

During the event, we hotly debated and  delibered the term ‘Omnichannel’. But really, it's just the customer journey isn't it?

Halloween

Halloween spending impact on retail

Halloween more a delight than a fright as Brits set to spend more than £310 million on halloween

Using digital to create an instore experience

There’s no denying that in-store technology in the retail sector has completely revolutionised the way consumers shop. Rapid changes in technology and a growing digitally savvy demographic has put tremendous...

The Future of Retail: Customer Engagement

The future for retailers in 2020 will undoubtedly involve a mobile-first, cloud-first approach It was a great pleasure and honour to be a part of the Future of Retail report...

The changing role of the CFO

Against a backdrop of economic uncertainty, disruptive technologies, shifting consumer demands, and competition from new and unexpected sources, we are amid the next revolution; the changing CFO. And when it comes to innovating, the CFO is stepping up.